This is a continuation from our earlier post last week. Please check http://www.allavance.com/blog/top-executive-burnout-issue/
As we were discussing, there is a potential threat taking place in your organisation as we speak. We need to sort this out, on priority. The risk is eminent and just ticking like a time bomb.
We realised that external pressures won’t suddenly ease out on our top executives. Therefore, we have designed a solution that concentrates on the strength of the executive, from the inside. We are talking about the health, mental and physical wellbeing of the top executive. We attack the problem in the following stages.
Stage 1 – Assessment: A team of doctors performs a comprehensive examination, with tests including bone density scans, abdominal ultrasounds, and a pharmaco-genetics review to measure how genes respond to certain medications. Unlike the standard physical examination, the exam focuses on metabolism, stamina, and strength. The results serve as a baseline of health as the executive goes through the program. We also interview the executive’s family, friends, and colleagues to find potential fractures that could become tectonic shifts if there’s enough pressure applied.
Stage 2 – The Triple Team: The executive then meets his/her three coaches over the next 9 months. The process of choosing a personal triple team for any CEO is an extremely customised one. It takes in-depth understanding of the top executive in question to choose the right support team.
- A Dietitian – The dietitian will offer him/her several tips on how to stay healthy. A home visit and cupboard diagnosis are meant to ensure they have access to the healthiest foods at home as well as at work. The aim is to inculcate a habit of eating evert 3 hours to ensure consistent energy and making sure that blood sugar doesn’t drop. The Dietitian is expected to meet the executive once in a fortnight.
- A Physiologist – A psychologist is expected to study behaviour and mental process of the top executive. They use their professional training and clinical skills to help the top executives learn to cope more effectively with life issues and mental health problems. The Physiologist is expected to meet the executive once a month, unless any need suggests otherwise.
- An Executive Coach – The executive coach conducts a preliminary interview that can last up to two days. The aim is to get to know the executive really well. One way to avoid burnout: Give an executive a reason to work so hard by giving a motivation of something bigger than yourself. We help them define what their purpose is. The Executive Coach is expected to meet the professional once a fortnight.
Stage 3 – Collaboration: The triple team is expected to meet once every quarter in two steps. First, they meet each other internally during which they are sharing progress in each other’s areas. The internal discussions also raise some short comings which turns out to become developmental initiatives, with a clear ownership based on the domain. Secondly, the team will meet the professional and appraise him/her with the progress and areas of improvement. This is aimed to ensure that top executive is focused as well as informed about the past and the way forward.
Stage 4 – Summary: The focused work over nine months is expected to create some new habits in the executive. These habits are encouraging mental and physical wellbeing. The triple team is expected to hand hold these initiatives with executive for a period of 9 months, after which the newly inculcated behaviours should take care of themselves. On a case specific basis, either or each of the triple team can be extended.
This approach differs from standard executive coaching because of its holistic approach. What’s unique here is we’re sending clear messages to this individual that we support you. We get to the root causes, what drives these behaviors. It’s more than stress management. At the very least, the executive is likely to feel cared for by the company, boosting loyalty and, in theory, retention.
To zero in on the sense of purpose, the specially trained executive coach goes over participants’ assessments of their mental state with them. An executive might complain of feeling like an impostor in his new role. Like a therapist, the coach tries to get to the root of the problem using a technique called “narrative therapy,” in which the executive sits down and writes out his life story. He might say he has always equated achievement with love and, in his current role, feels overwhelmed, unloved, and like a failure. He sets down goals and continues to meet with his coach every two weeks, writing out the same story.
“Habits are neural pathways,”
Repeating the life story exercise, which evolves over time as the executive works with the coach, helps rewrite any bad habits or negative thought cycles.
Back when Head worked as a manager, just a dozen years ago, executive coaching didn’t exist, at least not to his knowledge. Traditional approaches of ‘just get used to it, it’s a part of your life’ were potential reasons that might have led him to his burnout.
ALLAVANCE is amongst the first HR consulting firms providing a such customised solution for the Indian top executives. Aiming to create a support team which will ensure that the mind and body of the executive is taken care of and working at top potential.
Would encourage fellow HR professionals to think about such plans for their top professionals, proactively. Don’t wait for later, it might be too late!