Leadership: Addressing and Resolving Conflict constructively at the workplace

Conflict Resolution is a regular occurrence at work that can either propel or disrupt the momentum for a leader, a team or the entire organization. Managing conflict can be a tricky thing – especially when you are not familiar with the larger ecosystem in which the particular individual or department creating the conflict operates, and how…

Benchmarking and Best Practices: What are they? And how can we implement them?

Benchmarking is the process of comparing one’s business processes and performance metrics to industry bests or best practices from other companies. Dimensions typically measured are quality, time and cost. Effective benchmarking can play an important role in helping companies of all specialities and sizes stay competitive and nimble. The penalty for neglecting proper benchmarking is loss of competitive…

6 Secrets from Santa Claus

Whether he meant to or not jolly old St. Nick created one of the most recognizable and beloved brands in the western world; one that children have adored and parents embraced for centuries.  Santa Claus has endured wars, depressions, scrutiny (is he real or not??), imposters who tried to tarnish his image (ala The Grinch), and even…

Hacks for Coaching and Development

Leading team members is no easy task. At the initial stage, it seems more time consuming than doing it yourself. However, anyone with experience will surely vouch for the fact that no organization can be run by one individual. That’s where we, as leaders, need to develop our team members through constant coaching. The following…

9 Ways To Share Your Strategic Thinking Skills With Your Team

Your ability to think strategically is the most important leadership trait you can have–more important than your innovativeness, influence, communication skills, or ability to get things done. According to 60,000 managers from more than 140 countries, it makes you one of the most highly effective leaders. This does not mean that other traits are unimportant,…